1. About these terms
These Terms of Use (“Terms”) form a binding agreement between you and andorp Learning Private Limited, a company incorporated in India with its registered office in Bengaluru, Karnataka (“andorp”, “we”, “us”). They apply to the andorp website, learner dashboard, lesson player, mobile apps and any related services (together, the “Platform”).
By creating an account, enrolling in a course or otherwise using the Platform, you agree to these Terms, our Privacy Policy and our Refund Policy. If you do not agree, please do not use the Platform.
2. Eligibility and your account
You must be at least 18 years old to create an account. Learners between 13 and 18 may use andorp only with the involvement and consent of a parent or legal guardian, who accepts these Terms on their behalf.
- Give accurate information when you sign up and keep it up to date.
- Keep your password confidential. You are responsible for activity on your account.
- Accounts are personal. Do not share log-in details or let others learn on your account.
- Tell us promptly at support@andorp.com if you think your account has been accessed without permission.
3. Courses and access
When you enrol in a course, we grant you a limited, personal, non-exclusive and non-transferable licence to view the course content through the Platform for your own non-commercial learning. You do not acquire ownership of any course content.
Paid courses include access for as long as andorp operates the Platform, including updates the instructor publishes. Subscription plans such as andorp Pro give access to the library only while your subscription is active.
We may update, reorganise or retire courses to keep them accurate. If a course you paid for is retired, you will keep access to the version you purchased unless we are legally required to remove it, in which case we will offer a comparable course or a refund.
4. Prices, payments and subscriptions
Prices are shown in Indian Rupees (₹) and include applicable Goods and Services Tax (GST) unless stated otherwise. International prices may be shown in other currencies, and your bank may apply conversion charges.
Payments are processed by licensed third-party payment partners. We do not store your full card number, UPI PIN or net-banking credentials.
Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time from Dashboard → Settings; access continues until the end of the period you have already paid for. We will notify you before any price change takes effect on renewal.
5. Refunds
Eligible paid courses come with a 30-day money-back guarantee. The conditions, exclusions and timelines are set out in our Refund Policy, which forms part of these Terms.
6. Certificates
Certificates of completion are issued when you complete the required lessons and assessments for a course. Each certificate carries a unique ID that anyone can check on our verification page.
An andorp certificate shows that you completed an andorp course. It is not a university degree or a government-recognised qualification unless a course page expressly says otherwise. We may revoke a certificate obtained through cheating, plagiarism or account sharing.
7. Acceptable use
You agree not to:
- Download, record, copy, resell or redistribute course content except through features we provide.
- Share your account or sell access to it.
- Use bots, scrapers or other automated means to access the Platform.
- Upload malware or attempt to probe, disrupt or bypass the Platform's security.
- Post content that is unlawful, defamatory, obscene, hateful, harassing, or that infringes someone else's rights.
- Submit work that is not your own for graded projects or assessments.
8. Content you post
You keep ownership of the questions, answers, reviews and projects you post (“Your Content”). You grant andorp a worldwide, royalty-free, non-exclusive licence to host, display and distribute Your Content on the Platform for the purpose of operating and promoting it. You can delete Your Content at any time, although copies may remain in backups for a limited period.
We may remove content that breaks these Terms or the law. To report content, email support@andorp.com.
9. Instructors
Instructors who publish on andorp agree to a separate Instructor Agreement. Instructors are responsible for the accuracy of their course content and for holding the rights to the material they use. Interested in teaching? See Teach on andorp.
10. Intellectual property
The Platform, the andorp name and logo, and all course content, software, designs and text are owned by andorp or its licensors and are protected by Indian and international copyright and trademark laws. Nothing in these Terms transfers those rights to you.
11. Disclaimers
We work hard to keep courses accurate and the Platform available, but the Platform is provided “as is” and “as available”. To the extent permitted by law, we do not warrant that it will be uninterrupted or error-free.
Career services, including resume reviews, mock interviews and job opportunities, are provided to help you prepare. andorp does not guarantee employment, interviews, salary outcomes or admission to any programme.
12. Limitation of liability
To the maximum extent permitted by law, andorp will not be liable for indirect, incidental or consequential losses, or for loss of profits, data or opportunity. Our total liability for any claim relating to the Platform is limited to the amount you paid to andorp in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law, including rights under the Consumer Protection Act, 2019.
13. Suspension and termination
You may close your account at any time. We may suspend or terminate access if you breach these Terms, if required by law, or to protect learners and the Platform. Where reasonable, we will give notice and a chance to resolve the issue first. Sections that by their nature should survive termination, including intellectual property, disclaimers and limitation of liability, will continue to apply.
14. Governing law and disputes
These Terms are governed by the laws of India. Please contact us first so we can try to resolve any concern informally within 30 days. If a dispute cannot be resolved, it will be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, without affecting any right you may have to approach a consumer commission.
15. Changes to these terms
We may update these Terms to reflect changes to the Platform or the law. We will post the updated Terms on this page with a new “last updated” date and, for material changes, notify you by email or in the dashboard at least 15 days before they take effect.
16. Contact and grievance officer
In accordance with the Information Technology Act, 2000 and the rules made under it, the name and contact details of our Grievance Officer are given below. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.
Grievance Officer (placeholder name), andorp Learning Private Limited, Koramangala, Bengaluru, Karnataka 560034, India. Email: grievance@andorp.com.